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Odeyemi M.O.

“Everyday, consumers visit the web to find reliable businesses & service providers.”

Odeyemi M.O.Dr.
American Express Survey, 2011

78% of consumers have bailed on a transaction or not made an intended purchase because of a poor service experience.

American Express Survey, 2011

Take the time to address unhappy customers and do everything in your power to remedy the situation. It’s not only worth keeping their business, but also avoiding any negative word of mouth exposure.

White House Office of Consumer Affairs